I look up and she was crying. Have you gone to visit the store before your interview to ask the other creatives what they enjoy/value/expect out of their jobs at Apple? Press question mark to learn the rest of the keyboard shortcuts. Say you are a good listener which will allow you to understand the customers needs. State you admire a company that raises funds for fighting HIV and AIDS. This will look a lot closer to the style they expect clean, classy, but also casual, too. For the first one, take 10 coins and put them in a pile. Why couldn't you just flip each coin in the air into two separate piles? Just be yourself. Then, reassure the irate customer that you will do your best to fix the problem and if you cant solve it you will escalate the problem to find the best possible solution. That's why I wanted to stay for so long, that one customer I might be able to help that really needed it. i'm not sure how it is now this is just my view from when I worked there six years ago and participated in a NSO. For this question, you want to reread the job description and find key skills they are looking for and reassure the interviewer you have those skills. There's now "n" tails, and 10-n heads. You encounter different situations everyday and you need to be able comfortable handling situations that are uncomfortable. yea I definitely thought about saying something along these lines and yea definitely have stories to share from being a waiter for 2 years lol. and they really get you to drink the kool-aid and buy into the culture. Random of course. Don't over research what kind of questions you'll be asked. This interview had harder questions but if you remain calm and think for a second, you should be okay. you don't realize you've drank it until you leave tbh. Knowing everything there is to know about Apple products is definitely secondary. Participate, but don't dominate in the group activities. If you can tell a story about a time when you did this, and demonstrate why it is an important trait, then I'd expect you to at least get a second interview. What was your worst? Engineering Project Manager candidate, When you walk in the Apple Store as a customer, what do you notice about the store/how do you feel when you first walk in? Specialist candidate, Why do you want to join Apple and what will you miss at your current work if Apple hired you? Software Engineer candidate, How would you test your favorite app? Software QA Engineer candidate, What would you want to do 5 years from now? Software Engineer candidate, How would you test a toaster? Software QA Engineer candidate, New comments cannot be posted and votes cannot be cast. What about this position is the most important? They asked like 4 questions regarding working with customers and only 1 question about Apple. It meant listening more than you speak and positioning yourself as an advocate for the customer. If you are applying for a job that is management then dress formally. But anything that's fresh and pressed and not waspy will do. We do not claim our questions will be asked in any interview you may have. During this first interview, Apple employees will ask each candidate a series of social questions, social and more of a people person would be what Apple really wants. If you are applying to a position of Apple Specialist state you love technology and helping others learn about technology. Have a cheat sheet ready with questions you want to ask at the end of the interview. Mention you have excellent communication skills and will interact well with customers. It's not appropriate for the position you're applying for. At the end of the day, they're looking for friendly and personable people that they're able to teach. During my first interview which was over the phone, it lasted for 13mins and they asked very basic questions. Still loved the people and the community but towards the end, I was tired and wanted to move on/up. Apple asks both technical interview questions, based on your past work experience, and some mind-boggling puzzles. There's nothing more awkward than forgetting someones name 5 seconds after you begin your interaction. Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers (skill required: communication), You have strong people skills-youre approachable, a good listener, and empathetic (skill required: people skills and listening skills), Youre passionate about Apple and eager to share that passion with others. Expect "funtivites". An unofficial community to discuss Apple devices and software, including news, rumors, opinions and analysis pertaining to the company located at One Apple Park Way. Then you turn all coins in the pile with 10 coins around. Split the coins into two piles such that there are the same number of heads in each pile. Software Engineer candidate, Describe yourself, what excites you? Software Engineer candidate, If we hired you, what do you want to work on? Senior Software Engineer candidate, There are three boxes, one contains only apples, one contains only oranges, and one contains both apples and oranges. and will be visiting the store tomorrow? During this interview as well, the candidates will also be present for several role-play scenarios in which they get to act both as the Apple employee and as the customer. Youre willing to learn and embrace the guidelines behind Apples unique style of service (skill required: quick learner). Say you take out an Apple. Better interview questions encourage actual logical thought and puzzle solving, tend to have no actual 'correct' answer and end up in a dialogue where both the interviewer and interviewee are put in a position where they can learn something together. It's mostly going to be about your experiences. Be comfortable being uncomfortable. Don't wear a suit and tie. "), The whole interview lasted about 45 minutes, and it was pretty chill. State you am passionate about the products Apple produces and will be able to share my knowledge with customers. If possible, let the interviewer know that you can work on weekends and/or holidays. Apple hardware products include Mac, iPod, iPhone, iPad, Apple SmartWatch, and Apple TV. I think there will only be about 7-8 ppl at the interview because when i got the e-mail to rsvp they only had 4 time slots available. What can I do in order to get up to speed quickly? Sorry, i just don't want to blow this opportunity. I also made a chart listing requirements they had and past experiences I've had dealing with customers on the opposite side of the chart and attached it to my resume. Say you love technology and with Apple being a leader in computers and smartphones you would are excited to bring those products to the public. (And the question about Apple was something like "What Apple products are you familiar with and what is your favorite feature of one of those products? (which, unless the candidate has pre-researched the answers to many of these types of questions, just ends up flustering and attacking their confidence - which only serves to give you even less of an idea of how well they'd do the job). You cant feel, see or in any other way find out which side is up. I was asked questions like, "Name a time where you had to deal with an unruly customer", "Name the most profound experience you had with a customer", "Name a time where you were overwhelmed with projects and how you dealt with it". Thanks to all the geniuses, much respect <3, When I had my group interview, there were 30 people there. The problem with these kinds of interview questions is that they don't really test your ability to think outside the box or work out a logic puzzle or anything - they tend to have a very specific 'trick' answer, that you basically just have to know (by knowing the questions beforehand and researching/learning the answer). The Apple Interview Process usually involves getting invited to the Apple hiring event which involves a group interview. Great life lessons tho and I still love the team/people I worked with. It doesn't say put them in two piles where heads up are the same number. Thanks for the tip much less worried now. For the first one, pick 10 random coins. Original pile, with 90 coins when '' a natural place to slide into a conversation https. Macos and iOS operating systems event as the moderator is taking notes so make sure the battery life on computer. 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