Check if the retirement home has wifi. To help us improve this website, we'd love to hear your feedback. Change service. plus, you can try Optik TV for 30 days, if you dont like it you can cancel for a refund. 3 tips for recording content with your Optik 4K PVR . The application you have tried to access is temporarily unavailable. 4K programs can only be viewed on the Optik 4K PVR. for PVR content, I use SlingBox with the SlingBox player. To help us improve this website, we'd love to hear your feedback. The most common one is seen within applications (i.e. If the screen is seen longer than 15 minutes, please follow My TV is initializing. Recording capabilities may have been disabled. Make sure this digital box and the PVR are connected to the network." At this time, the digital box is attempting to connect back to our TV center. Apple iPhone, Samsung Galaxy and Google Pixel), high speed internet on Canadas fastest network, flexible home and mobile phone plans, IPTV with live tv streaming, on demand content, the largest PVR capacity and much more. Contact us and we will re-enable them for you. If the digital box is plugged into a power outlet: Ensure its a working power outlet by testing with other electronics, Try plugging the digital box power cord into another outlet, Unplug the digital box power cord from the outlet and plug it back in, Try reseating: unplug and replug the cables at the digital box, wall and modem, Try a different ethernet cable if possible, If the Link light comes on, reboot the box (simply unplug it, then plug it back in), Check to see if the HPNA light on your modem is on, If the light is off, verify all the connections are secure, If the HPNA light comes on and the Link light is on, reboot the digital box (simply unplug it, then plug it in again), If you have an ETHERNET connections, try reseating the cables at the digital box, wall and modem ends, If your connection is COAX, ensure all the connections are tight, Reboot your digital box. Contact us and we will re-enable them for you. Anyone know how to fix this? Most issues you'll encounter with your TELUS digital set top box (PVR) can be solved using one of the solutions below. "Something unexpected happened. The amount of time it takes depends on how many recordings there are. Simply allow the PVR a few moments and it will be ready on its own. You can record up to 6 programs simultaneously from anywhere in your home on your TELUS Personal Video Recorder (PVR). Once it is back online, find your PVR Pro Tip: Your PVR will be the biggest digital box in your home! I am getting the following messages on my Telus Optik TV: When trying to access recordings: "Recordings list is unavailable. How to find and install the Optik TV app for mobile devices, Features, functions and facts about the Optik TV app on Android and browser, Instructions for pairing a remote with Optik TV, Add or remove channels and theme packs using a remote or computer. Ranked #1 in customer This error can come up in different situations. Please enter a registration / activation code, Digital box should register automatically after a few moments if you acquired the digital box directly from TELUS. Anyone know how to fix this? HD PVR is offline . Please try again later (LP1008)." 1 To troubleshoot this issue, please make sure you: 1) Have a My TELUS account and have completed registration. When your digital box and PVR become out of sync, recordings will be unavailable. These errors can be random and sometimes more frequent but can often be resolved with a few simple troubleshooting steps. Powerful, fast and ultra responsive, the 4K PVR lets you watch and record in astonishing 4K quality.

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