These cookies do not store any personal information. Have you called the American Express retention department before and received an offer to keep your card active? Your odds of receiving a retention definitely go up as you put more spend on your credit card, so I always suggest putting spend on your credit cards before your annual fee hits (and preferably throughout the year). I pushed a bit further and asked about a “retention bonus” to keep the card open. Even though the value of the points (worth $30 to me at 2 cents a point) didn’t cover the annual fee, I still accepted the offer. I was excited to earn the 30,000 bonus points but once the first year ended, I had to decide whether to cancel the card or renew it. He then said he’d check if there were any retention offers for me [note: I had spent about $11,000 on this card in year one]. American Express Meeting Line. Operating hours: Mon – Fri 8am – 8pm, Sat 8am – 5pm. Let me walk you through what I just did with my Starwood American Express credit card when I called to “cancel.”. Here are several tips for getting your retention offers from Barclays. comment. I valued this offer at $55.00 (less if you factor-in opportunity cost). share. I called the retention department line. Confirmed: Can You Use The Chase Ritz-Carlton Credit Card’s $300 Travel Credit On Groceries In 2021? I called the American Express Retention Line at 1-800-452-3945. The representative first tried to explain the virtues of the card and its value proposition, and then launched into a hard spiel about why I should keep the card. bonus points) to offset the annual fee. As an expert in the art of "travel, points, and miles", he has flown hundreds of thousands of miles and traveled to over 40 countries - mostly for free. Check for Pre-qualified Credit Card Offers; Travel Credit Cards; Cash Back Credit Cards; No Annual Fee Credit Cards; Credit Intel – Financial Education Center; Business Credit Cards. It worked as I earned an additional 1,500 Starpoints for my time chatting with a rep online and then calling American Express. Help is always just a phone call away, no matter where you may be around the globe. H was right, it wasn’t a great offer. Points & Miles 101: Before You Cancel a Credit Card Make Sure You Do This! Tips for getting retention offers. You can view a list of credit card retention phone numbers here. This may not work for everyone, but it works for me and my point earning strategies. Upon calling the phone number on the back of the Amex Business Platinum card and navigating the automated Amex telephone prompts, a live customer service representative answered the I called the American Express Retention Line at 1-800-452-3945. Simply chat online with an Amex representative, or call 1-800-525-3355 or the phone number on the back of your Platinum card to see if you have offers associated with your Platinum Card account. That will stop the rep from processing anything and it allows you to HUCA and hopefully be more successful next time with a different agent. 99% Upvoted. 40,000MR (via referral) after spending $5,000 From questions about your statement, Card benefits, insurance protection, lost Cards or even entertainment options, American Express Customer Service is always ready to assist you. With the annual fee in theory reduced to $35, that was a price I was willing to pay to collect Starpoints for another year. The American Express Business Gold card has been good to me. The Call. View All Business Credit Cards; Most Popular Business Credit Cards; Travel Business Credit Cards; Before making any “keep or cancel” decision, I’ve found it wise to always call the card company and see if there are any retention offers available. Can someone please tell me the free number to call O2 Retention form O2 contract phone. ... Tools for different credit card types & purchases. You can also call the customer service phone number 1(800)528-4800 but you may need to have all of your card details with you. J.R. West is an avid traveler, explorer, and advocate for wildlife and the environment. After a brief discussion, the agent, Heather, told me I could use 55,000 Membership Reward points to pay the $550 fee, She said it would normally be 90,000 points. American Express Platinum Card 2020 Benefit Additions. What is the Amex retention phone number? Called AMEX Retention to cancel Amex Gold Card – First year just ended and I got hit with the $195 AF as I had the PRG initially. Include day, time and agent number in recorded conversation. For me however, I wanted to keep the card another year as it is my go to card for everyday purchases as I am trying to increase my Starwood point balance and this is the only credit card that earns Starpoints (unlike say Hilton or American Airlines which all have several cards that earn those type of points or miles). He currently resides in Los Angeles, California where he writes about travel and provides consulting services to fellow travel-hacking enthusiasts. Create a free website or blog at WordPress.com. The Secret World of Credit Card Retention Offers has made a huge difference in how I evaluate whtether or not to pay an Annual Fee. Note the number to call for American Express retention is 800-452-3945, not the number of the back of your card. Offer #1:  1,000 Membership Rewards points now, with an additional 1,500 points per month, for the next 3 months, after spending $1,500 in each of those 3 months. IHG customer care phone number: 800-421-5162. Not too shabby! However, at the time of call I had not planned any trips with Delta for this year, and I’d decided to reevaluate my relationship with Amex. Well, I’ve just hit the 1-year mark on holding this card, as such, it’s time to decide: cancel it or keep it and pay the $175 annual fee. It is mandatory to procure user consent prior to running these cookies on your website. 2-minute phone call = 7,500 Amex point retention offer. Be prepared to go ahead and cancel the card if you have tried several times to get something but all the reps have refused and your true intention is to cancel the card.

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